Terms and Conditions
Last updated:
April 19, 2025
These Terms and Conditions (“
Terms
”) govern your use of the RepFlow website (repflow.com.au), including any content, functionality, and services offered on or through the website. Please read these Terms carefully before using our site. By accessing or using our website, you agree to be bound by these Terms, as well as our Privacy Policy (provided above). If you do not agree with any part of these Terms, you should refrain from using our website.
Throughout these Terms, “
RepFlow
” (“
we
”, “
us
”, or “
our
”) refers to the owner and operator of the website, and “
you
” refers to the user or visitor of the website. These Terms constitute a legally binding agreement. We may update these Terms from time to time, and if we do, we will post the new version on this page with an updated effective date (see “Changes to These Terms” below). Your continued use of the site after changes are posted constitutes your acceptance of the revised Terms.
1. Acceptance of Terms
By accessing or using repflow.com.au, you confirm that you are at least the age of majority in your jurisdiction (for example, 18 years old in Australia and New Zealand) or are using the site under the supervision of a parent or legal guardian who agrees to be bound by these Terms. You also agree that you will use the site in compliance with all applicable laws and regulations, and that you are legally able to enter into this agreement.
If you are using our site on behalf of an organization (for example, if you are an employee accessing our platform for your company), you represent and warrant that you have authority to bind that organization to these Terms, and you agree to these Terms on behalf of that organization.
2. Use of the Website and Services
2.1. General Use:
We provide our website and the services and information on it for your personal or business use (for example, to learn about RepFlow’s features, sign up for a trial, or manage your account). You agree to use the site only for its intended purposes and not to misuse it. While we strive to keep our website available and functioning smoothly, we do not guarantee that the site will be available at all times or without interruption. Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice
. We may restrict access to some parts of the site, or the entire site, to users (including registered users) from time to time, for example during maintenance or updates. We will not be liable if for any reason our site is unavailable at any time or for any period, but if you encounter ongoing issues, please contact us.
2.2. Account Registration:
Certain features of our service (such as starting a free trial or using our automated review platform) may require you to register an account. When you register, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials (username and password) and for all activities that occur under your account. You must promptly notify us of any unauthorized use of your account or any other security breach. We have the right to disable any user account or login, at any time, if in our reasonable opinion you have violated any provision of these Terms.
2.3. User Responsibilities:
You are responsible for ensuring that anyone who accesses our site through your internet connection or device is aware of these Terms and complies with them
. You must not do anything that might impair or interfere with the functionality or security of our site. This includes not introducing viruses, malware, or any other harmful code, and not attempting to gain unauthorized access to any part of the site, server, or network connected to the site. You also agree not to use the site in a manner that could damage, disable, overburden, or impair our servers or networks, or interfere with other users’ use of the site.
3. Acceptable Use Policy
When using our website, you agree
not
to engage in any of the following activities, which constitute violations of our Acceptable Use Policy:
Illegal or Harmful Conduct: Do not use the site for any unlawful purposes or to promote illegal activities. You must not upload, post, transmit, or otherwise make available any content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.Intellectual Property Infringement: Do not use the site to upload or share content that infringes any third party’s intellectual property rights, privacy rights, or other rights. You must have the necessary rights to any content you submit or share on our site.Unauthorized Access and Security Violations: Do not attempt to circumvent user authentication or security of any host, network, or account (also known as “hacking”). This includes not probing, scanning, or testing the vulnerability of the site or any associated system or network, and not breaching or otherwise bypassing any security or authentication measures. You must not use any automated means (such as scripts, bots, or scrapers) to access or collect information from the site without our express permission.Misrepresentation and Data Abuse: Do not impersonate any person or entity or misrepresent your affiliation with any person or entity when using our site. You must not collect or harvest any personally identifiable information from our site (including from other users) without proper authority. Additionally, you may not use our site to distribute unsolicited promotional or marketing content (spam).Interference with Others: Do not interfere with or disrupt the access, enjoyment, or use of the site by others. This means refraining from any behavior that could impose a disproportionate burden on our infrastructure or negatively impact other users – for example, launching a denial-of-service attack or spamming interactive features with repetitive content.
Violation of this Acceptable Use Policy may result in termination of your access to the site (see “Termination” below) and may expose you to civil and criminal liability. We reserve the right (but do not assume the obligation) to monitor your use of our site for compliance with the Acceptable Use provisions.
4. Intellectual Property Rights
Unless otherwise indicated, we (RepFlow) are the owner or the licensee of all intellectual property rights on the website and the material published on it. This includes, but is not limited to, all text, graphics, logos, icons, images, audio clips, video clips, software code, layout and design of the site, and any content offered through the site. The content is protected by Australian and international copyright, trademark, and other intellectual property laws
. All such rights are reserved.
4.1. License to Use Site:
RepFlow grants you a limited, revocable, non-exclusive, non-transferable license to access and use the website and its content for your personal or internal business purposes,
in accordance with these Terms
. You may, for example, download or print pages from the site for your own informational use or for evaluating our services, but
only
if you: (a) do not modify the copies of any materials you have printed or downloaded, (b) do not remove or obscure any copyright, trademark, or other proprietary notices on those materials, and (c) do not use any graphics, photos, or other media separately from the accompanying text.
4.2. Restrictions:
You
must not
copy, reproduce, distribute, republish, transmit, display, perform, license, create derivative works from, sell, or otherwise exploit any part of our site or content for any commercial purpose without our express prior written consent. Except as expressly allowed by these Terms, using any portion of the site on any other website, application, or networked computer environment (e.g., mirroring the site or embedding our content in a frame) is not permitted without our permission. If you breach these Terms and print, copy, or download any part of our site in violation of this section, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
4.3. Trademarks:
“RepFlow” and our logos, slogans, and any other trademarks or service marks displayed on our site are our property (or the property of third parties who have licensed their use to us). You are not granted any license or right to use any of these trademarks without our express written permission. This means you cannot use our name or logos, for instance, in any advertising or promotional material or as a domain name or social media handle without our consent. All other product and company names mentioned on the site may be trademarks of their respective owners and are used on our site for identification purposes only.
5. Links to Third-Party Websites
Our site may contain links to external websites or resources that are not owned or controlled by RepFlow. These links are provided for your convenience and informational purposes only (for example, a blog post might link to an external article, or our site might include links to our profiles on social media or industry resources).
We have no control over the content or practices of those third-party sites, and therefore we cannot accept responsibility for them
. Such links do not imply any endorsement by us of the external website or the content, products, or services available on those sites.
When you follow a link to an external site, you do so at your own risk. We encourage you to review the terms and privacy policies of any third-party websites you visit. You agree that RepFlow shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by use of or reliance on any such third-party content, goods, or services available on or through any linked site.
Please note that our website may also include integrations or embedded third-party features (for example, an embedded video player or a social media sharing button). The use of those features may involve the third party (like YouTube, Facebook, etc.) collecting information about you, such as your IP address and how you interact with their feature. Such interactions are governed by the terms and policies of the third-party provider.
6. Disclaimers of Warranties
6.1. “As Is” Basis:
The information, content, and services provided on or through our site are provided on an “
as is
” and “
as available
” basis.
RepFlow makes no warranties or representations, either express or implied, about the accuracy, completeness, reliability, currentness, or availability of the site or the content on it
. To the fullest extent permitted by law, we disclaim all express or implied warranties, representations, and conditions, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising out of course of dealing or usage of trade. In other words, we do not guarantee that the site or any content on it will be error-free, uninterrupted, secure, or free of viruses or other harmful components.
For example, while we strive to keep the information on our site up-to-date, there may be occasions where some content could be out of date or include inaccuracies.
RepFlow does not warrant that any reported problems will be resolved or that the use of the site will achieve any particular results.
The content on the site is for general informational and promotional purposes only and should not be taken as professional advice. Any reliance you place on information from the site is strictly at your own risk.
6.2. No Duty to Update:
We are not under any obligation to update or correct information on the site, though we may do so from time to time at our discretion. Historical information or any forward-looking statements on the site may not be current and are provided for your reference only. We reserve the right to modify the site’s content at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.
6.3. Third-Party Services:
If our site or communications reference any third-party service or content (such as a testimonial mentioning Google, or integration with another platform), we make no representation or warranty regarding those third-party services. Any use of third-party products or services is at your own discretion and subject to the terms provided by those third parties.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above disclaimers may not apply to you. In such cases, any implied warranties are limited to the minimum scope and duration permitted by applicable law.
7. Limitation of Liability
7.1. Limitation:
To the extent permitted by law,
RepFlow and its affiliates, officers, employees, agents, partners, and licensors shall not be liable for any indirect, incidental, special, consequential, or exemplary damages
that result from your use of or inability to use the site or the information on the site. This includes, but is not limited to, damages for lost profits, lost opportunities, loss of goodwill, data loss, or other intangible losses, even if we have been advised of the possibility of such damages. In particular,
we will not be liable for any loss or damage caused by
: (a) reliance on any information obtained through the site; (b) mistakes or inaccuracies of content; (c) issues in the operation or performance of the site (such as service interruptions, technical delays, or failures); (d) any harmful components like viruses transmitted to or through our site by any third party; or (e) acts beyond our reasonable control.
In legal terms,
and to put it plainly, we are not responsible for damages or losses that are not directly caused by our breach of these Terms, and we exclude liability for any losses that were not reasonably foreseeable
. We provide this website for use free-of-charge (for browsing and information) and “as is,” which is reflected in these liability limits
.
7.2. Cap on Liability:
To the extent that any liability is not legally capable of being excluded (for example, certain guarantees under consumer law), and to the extent permitted by law, RepFlow’s total cumulative liability to you for all claims arising from or related to your use of the site or these Terms shall be
limited to AUD $100
or the amount (if any) you have paid us to use the site or services in the past 12 months, whichever is greater. This limitation applies collectively to all your claims, whether based in contract, tort (including negligence), statute, equity, or any other legal theory.
7.3. Australian Consumer Law:
Nothing in these Terms is intended to exclude, restrict, or modify any consumer rights under the
Australian Consumer Law
or other applicable legislation that cannot be excluded. If the Australian Consumer Law or any similar law applies and permits the limitation of liability for certain breaches, our liability is limited, at our option, to the supply of the services again or payment of the cost of having the services supplied again. However, if you are using our site for personal, domestic, or household use (which is unlikely given our service is B2B-focused), then certain consumer guarantees under Australian law might apply and cannot be excluded; in such cases, our liability will be governed by those laws.
7.4. New Zealand Specific:
Similarly, if you are in New Zealand and the
New Zealand Consumer Guarantees Act 1993
or Fair Trading Act 1986 applies, nothing in these Terms is intended to exclude your rights under those laws to the extent they apply. However, if you are using our site for business purposes in New Zealand, you agree that the Consumer Guarantees Act 1993 will not apply, as is typical for business-to-business transactions.
7.5. Indemnity:
You agree to indemnify and hold harmless RepFlow and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable legal fees) that arise from or relate to your violation of these Terms or your use of the site (including any content you submit, any use of the site’s content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the site).
8. Termination
8.1. Termination by RepFlow:
We reserve the right to suspend or terminate your access to the website (or certain features of the website) at any time,
without prior notice or liability
, if we have reason to believe that you have breached these Terms, violated any law, or are otherwise misusing the site. We also reserve the right to suspend the site or discontinue any part of it, or to block certain users or IP addresses, as necessary to protect the site and other users. If you have registered an account, termination may include revoking access to your account or deleting your account information or content associated with your account.
8.2. Your Rights Upon Termination:
If your access to the site is terminated by us, these Terms will cease to apply,
except
that certain sections will survive such as Intellectual Property Rights, Disclaimers, Limitation of Liability, Governing Law, and any other provisions that by their nature should survive termination. If you are a registered user and your account is terminated, you must immediately cease any use of the restricted areas of the site, and you must not attempt to re-register under a different name or account.
8.3. Voluntary Discontinuation:
If you no longer agree to these Terms or our updates to these Terms, you should stop using our site. You may also terminate any account you have with us at any time by contacting us and requesting account deletion (if applicable). Termination of your account will be effective once we process your request.
8.4. No Liability for Termination:
RepFlow will not be liable to you or any third party for any termination of your access to the site or deletion of your content or account, provided we act in accordance with these Terms. Any obligations or liabilities that you incurred prior to termination (such as an indemnification obligation for your breach of these Terms) will survive.
9. Changes to These Terms
We may revise or update these Terms and Conditions from time to time at our sole discretion. If we make a change, we will post the updated Terms on this page and update the “Last updated” date at the top.
It is your responsibility to check this page periodically for changes
. Your continued use of the website after the posting of revised Terms means that you accept and agree to the changes.
If we make any material changes to the Terms, we may attempt to notify you by additional means (for example, by posting a notice on our homepage or, if you have provided an email in connection with an account, sending a notice to that email address). However, regardless of notice, the updated Terms will be effective as of the “Last updated” date or such later date as may be specified in the updated Terms.
If you do not agree to the new or modified Terms, you must stop using the site. No amendment to these Terms will apply to any dispute between you and us that arose prior to the date of that amendment.
10. Governing Law and Jurisdiction
These Terms and Conditions, as well as any dispute or claim arising out of or in connection with them or the use of our website,
shall be governed by and construed in accordance with the laws of Australia
. Specifically, if you are in Australia, these Terms are governed by the laws of the State of New South Wales and the federal laws of Australia applicable therein, without giving effect to any conflict of law principles. If you are in New Zealand, mandatory provisions of New Zealand law (such as consumer protections) may apply for your benefit if you are a consumer; otherwise, you agree Australian law governs.
Any dispute arising under or related in any way to these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia
. However, we retain the right to bring legal proceedings in any jurisdiction where we feel a breach is occurring or originating (for example, to seek injunctive relief in an appropriate jurisdiction, or to enforce a judgment).
By using our site, you consent to the jurisdiction of such courts and waive any objections to inconvenient forum. If you are located outside of Australia, please be aware that by using the site, you may be transferring your data and legal rights to a jurisdiction that may not offer the same protections as your home country. That said, we welcome users from New Zealand and around the world, and aim to ensure our practices align with both Australian and New Zealand laws.
11. Miscellaneous
11.1. Entire Agreement:
These Terms (together with our Privacy Policy and any other legal notices or terms expressly incorporated by reference) constitute the entire agreement between you and RepFlow regarding your use of the website, and supersede any prior agreements or understandings, whether written or oral, relating to such subject matter.
11.2. No Waiver:
Our failure to enforce any right or provision of these Terms shall not be considered a waiver of that right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by us.
11.3. Severability:
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect. In other words, the rest of the agreement stands, even if one part is struck down.
11.4. Assignment:
You may not assign or transfer your rights or obligations under these Terms to any third party without our prior written consent. We may assign our rights and obligations to an affiliate or in connection with a merger, acquisition, sale of assets, or by operation of law or otherwise. These Terms will inure to the benefit of and bind the parties’ respective successors and permitted assigns.
11.5. No Agency:
No joint venture, partnership, employment, or agency relationship is created between you and us as a result of these Terms or your use of the site. You do not have any authority of any kind to bind us in any respect.
11.6. Force Majeure:
We will not be liable for any failure or delay in our performance under these Terms (or for any failure or delay in the availability of the site) due to any cause beyond our reasonable control, such as natural disasters, government action, war, terrorism, riots, labor disturbances, Internet or telecommunications failures, or other force majeure events.
12. Contact Information
If you have any questions, concerns, or feedback about these Terms and Conditions, or if you need to contact us for any reason relating to your use of the site, please reach out to us:
Email: [email protected]Phone: +61 468 396 576Mailing Address: [Insert mailing address once available]
We value our users and customers, and we strive to address any issues promptly. If you believe that another user is violating these Terms or if you have concerns about the site content or security, please let us know.
By using the repflow.com.au website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
Thank you for visiting RepFlow and helping to maintain a safe and respectful online environment.
